To ensure a safe, comfortable and enjoyable experience for all hirers and their guests, please read carefully and comply with the following terms. By making a booking, effecting payment, or using the venue, you are deemed to have agreed to and be bound by these Terms and Conditions.

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1. Venue Cleanliness

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• The hirer must keep the venue tidy. All refuse must be properly disposed of in designated garbage bags or bins.

• If any act results in contamination, serious soiling, or persistent odor, the Company reserves the right to charge a reasonable cleaning fee and to deduct such amount from the deposit or retain the full deposit.

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2. Use of Facilities and Equipment

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• All facilities and equipment within the venue (including but not limited to PS5, karaoke system, automatic mahjong table, mini bar, television, and board games) must be used carefully and in a reasonable manner.

• Without prior authorisation, the hirer must not move, modify, dismantle or otherwise interfere with any equipment, so as to avoid safety risks or malfunction.

• In the event of damage or loss arising from improper use, negligence or wilful conduct, the hirer shall bear all reasonable repair or replacement costs. The Company may deduct such costs from the deposit or pursue recovery separately.

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3. Prohibited and Regulated Conduct

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• Smoking is strictly prohibited on the premises (including traditional cigarettes, e‑cigarettes and heated tobacco products), as are open flames, fireworks, and any dangerous goods.

• Any unlawful or improper conduct is strictly prohibited, including but not limited to gambling, the use or possession of controlled drugs, and violent or intimidating behaviour.

• Upon any breach of the above, the Company may immediately terminate the hire without refund and reserves the right to pursue losses.

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4. Booking Period and Handover Requirements

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• The hirer must adhere to the confirmed booking time for entry and exit. Overtime use or occupation outside the booked period will incur additional charges.

• Any extension is subject to availability and may incur extra fees. The Company reserves the right to decline any extension.

• Late arrival does not entitle the hirer to an extension or refund.

• Upon handover, the hirer must ensure the venue, facilities and equipment are returned to a reasonable condition consistent with that prior to use.

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5. Noise Control

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• While the venue is equipped with appropriate soundproofing, the hirer must remain mindful of building management rules and neighbourhood peace, and avoid excessive noise or nuisance.

• Where noise or conduct results in complaints, action by building management, or intervention by government departments, the hirer shall bear all related legal liabilities and costs. The Company reserves the right to seek compensation for any operational losses thereby incurred.

6. Safety 

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• The hirer and guests must take care of their own personal safety and keep personal belongings secure. The Company accepts no liability for any loss, theft, damage, or personal injury, unless directly caused by the Company’s wilful misconduct or gross negligence.

• The hirer must ensure the nature of activities, layout and use of the venue comply with safety standards and applicable laws (including fire safety and crowd management requirements).

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7. Access Arrangements 

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• The venue is equipped with a 24‑hour self‑access system. Upon booking confirmation, the Company will provide the hirer with a one‑time access code.

• The hirer must keep the access code secure and must not share or disclose it to any unauthorised third party. In case of breach, the Company may cancel access and/or terminate the hire without refund, and reserves the right to pursue any resulting losses.

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8. Deposit, Charges and Deductions

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• The Company may, where necessary, collect a deposit for the hire. If there is no damage, soiling, complaint or other breach, the deposit will be refunded within 48 hours after check‑out.

• In case of cleaning, repair, replacement or breach, the Company may deduct the relevant reasonable costs from the deposit.

• All charges will be calculated and levied in accordance with the Company’s latest fee schedule and the actual loss incurred.

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9. Force Majeure and Service Disruption

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• The Company shall not be liable for any loss or inconvenience arising from external factors or events beyond its reasonable control (including but not limited to temporary power outages, flooding, fire, lift service interruptions, government directives, or extreme weather). Treatment of fees already paid (including rescheduling) will be handled on a case‑by‑case basis in accordance with the Company’s policy.

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10. Applicable Laws, Compliance and Building Regulations

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• The hirer must comply with the applicable laws of the Hong Kong Special Administrative Region, the requirements of relevant government authorities, building management rules, and property use restrictions (including but not limited to fire safety, public health, noise control, liquor regulation, and public order).

• Any fines, enforcement actions or third‑party claims arising from non‑compliance shall be the responsibility of the hirer.

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11. Amendments, Final Decision and Language

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• The Company may amend these Terms and Conditions from time to time without prior notice. The latest version as published by the Company shall prevail.

• In case of any dispute, the Company reserves the right of final decision and final interpretation of these Terms.

• In the event of any inconsistency between the Chinese and English versions, the Traditional Chinese version shall prevail. The Company accepts no liability for any losses or damages arising from the use, misuse or reliance on any translated version.